Frequently Asked Questions

Equipment and Rentals

Are helmets required on the mountain? Should I wear a helmet?
Can I demo equipment at Vail?
Can I exchange my equipment from rentskis.com if I don't like it?
Do I need a reservation to rent equipment? If so, when should I make my reservation?
Do you have larger sized ski and snowboard boots if I use rentskis.com?
Do your stores have ski clothing available for rent?
Does rentskis.com rent helmets?
How and where do I get the best deal on rental equipment?
If I am renting from rentskis.com, can I pick up my equipment at one location and drop them off at another?
If I am renting from rentskis.com, can I reserve a specific ski?
If I am renting from rentskis.com, can my equipment be delivered to my hotel?
If I am renting from rentskis.com, how do I get the Free Junior Rentals?
If I am renting from rentskis.com, what if I have my own boots?
If I am renting from rentskis.com, what if I return my skis early?
If I am renting from rentskis.com, where and when do I pick up my equipment?
If we use rentskis.com, if we arrive early, can we pick up our equipment the day before?